True Wealth
Chapter
1
–
True
Wealth
3
before
2
008
—
were
bailed out and their losses “socialized” after their real estate and
stock
market “bets” went bad.
These
actions were selected rather than letting natural market forces run their
course
which, many feared, could have led to a depression that woul
d have
rivaled
or
surpassed the Great Depression of the 1930s. Free enterprise proponents
lamented,
saying we merely “kicked the can down the road” rather than “take our
medicine”
and now fear that these repeated “swigs” from the bottle of inflation
(cheap
money)
will result in a worse, eventual, inevitable day of reckoning.
As the
world grapples with this economic dilemma
—
more
stimulus or stifling
austerity
(Keynes versus Hayek)
—
things
seem clear to President Boyd K. Packer:
“Your
generation is filled w
ith
uncertainties. A life of fun and games and expensive
toys
has come to an abrupt end. We move from a generation of ease and
entertainment
to a generation of hard work and responsibility. We do not know how
long
that will last.”
9
President
Packer’s comme
nts
provide a second witness to the prophetic warning of
President
Gordon B. Hinckley when he said, “There is a portent of stormy weather
ahead
to which we had better give heed....I hope with all my heart that we shall
never
slip into a depression....But I am
troubled
by the huge consumer installment
debt
which hangs over the people of the nation, including our own people.”
10
And
as
alarming as household debt was at the end of 1998 when President Hinckley gave
this
warning, the charts above show a dramatic incre
ase
since that time.
Yet, in
the midst of these ominous warnings and discouraging data there is hope. At
Brigham
Young University
-
Idaho’s
winter 2009 commencement Elder Neil L.
Andersen
stated, “We are currently in some difficult times and I know it brings
some
concern
as we look at jobs, and careers, and income. But there are many good and
9
Boyd K.
Packer, “Counsel to Young Men,” Priesthood
Session,
April 2009 General Conference.
10
Gordon
B. Hinckley, “To the Boys and to the Men,” Priesthood Session, October 1998
General
Conference.
4
prosperous
days ahead.”
11
It is
the belief of this author that enduring economic
prosperity
will not come automatically but will come as a result of returning to time
-
tested
fundamentals of wealth creation as taught by prophets of God.
True
Wealth Comes from Production
In our
mod
ern
world
—
especially
in the developed world, where few work on farms
or in
factories
—
many
have become disconnected to this basic reality as taught by
Brigham
Young: “True wealth consists in the skill to
produce
conveniences
and
comforts
from the elements.”
12
More
recently, Ezra Taft Benson reaffirmed this truth
by
stating that “Man’s material wealth basically stems from the land and other
natural
resources.”
13
Both of
these prophetic statements echo the godly work of creation where “one...like
unto
God...said...We
will go
down...and we will take of these materials, and we will
make an
earth.” Unorganized materials were “formed” into this beautiful and useful
earth
upon which we dwell and are tested and hopefully transformed
—
through
the
Atonement
of Christ
—
from
natura
l men
into saints
14
and
“joint
-
heirs
with Christ.”
15
Can
there be any greater material wealth than this earth, formed “from the
elements,”
and which provides the physical setting for receiving saving ordinances
and
experiencing spiritual rebirth?
Understandi
ng the
godly nature of this
transformational
process of producing from the elements is foundational to the
study
of production and operations management. While the inputs and outputs and
production
details may vary greatly from one process to another, the
core of
this
fundamental
process
—
the
existence of a value
-
added
transformational process
—
remains
the same. This is the basic process of true wealth creation.
More
than Making Money
Now of
course, there are many ways to merely “make money” that do not fit
Brigham
Young
nor Ezra Taft Benson’s definition for true or material wealth creation.
However,
based on these quotes, it seems clear that Latter
-
day
Saints should make
the
distinction between simply “making money” and creating true wealth.
11
Neil L.
Andersen, “Wisdom, with a Large W,” Brigham Young University
-
Idaho
Commencement,
April
10, 2009.
12
Jo
urnal of
Discourses
, Vol
10:189.
13
Teachings
of Ezra Taft Benson
, pg.
474.
14
See
Mosiah 3:19
15
See
Romans 8:17.
Chapter
1
–
True
Wealth
5
We are
not anx
ious to
obtain gold; if we can obtain it by raising potatoes and
wheat,
all right. “Can't you make yourselves rich by speculating?” We do not wish
to.
“Can't you make yourselves rich by going to the gold mines?” We are right in
the
midst of
them. “Why don'
t you
dig the gold from the earth?” Because it demoralizes
any
community or nation on the earth to give them gold and silver to their hearts’
content;
it will ruin any nation. But give them iron and coal, good hard work, plenty
to eat,
good schools and goo
d
doctrine, and it will make them a healthy, wealthy
and
happy people.
16
It’s
interesting to note the timing of this statement, given in 1870, just barely a
year
after
the completion of the transcontinental railroad. Prior to this time the Saints
were
large
ly
isolated
—
politically,
economically, culturally, and socially
—
from
the
United
States of America. With the completion of the railroad it became much easier
for
nonmembers to find their way to Utah and exert their influence on the
population.
Clearly Brigh
am
Young was concerned about the increasing influence
of
Babylon on the membership of the Church and wanted the Saints to stick to the
tried
and true methods for creating wealth, even holding up the following as an
example
of proper wealth acquisition.
Th
e
financier is he that brings the lumber from the Canyons and shapes it for
the use
of his fellow man, employing mechanics and laborers to produce from the
elements
and the crude material everything necessary for the sustenance and
comfort
of man; one who
builds
tanneries to work up the hides instead of letting
them rot
and waste or be sent out of the country to be made into leather and then
brought
back in the shape of boots and shoes; and that can take the wool, the furs
and
straw and convert the same int
o cloth,
into hats and bonnets, and that will plant
out
mulberry trees and raise the silk, and thus give employment to men, women and
children,
as you have commenced to do here, bringing the elements into successful
use for
the benefit of man, and reclaimi
ng a
barren wilderness, converting it into a
fruitful
field, making it to blossom as the rose; such a man I would call a financier,
a
benefactor of his fellow man.
17
For
President Young to bestow the title of “financier” upon a man, he must be “a
benefactor
of his
fellow man” who employ
s
laborers, brings materials, plants and
raises
crops, builds production facilities, converts materials into something useful,
and
reclaims a wilderness. On the other hand, those familiar with the teachings of
President
Young
know
that he did not look highly upon those “who have amassed
great
wealth...at the expense of their fellows, on the principle that the doctors,
the
lawyers
and the merchants acquire theirs.”
18
His
views are not inconsistent with the
following
narrative from
the
Book of Mormon
—
included
by the divinely
-
inspired
prophet
-
historian
Mormon.
And it
came to pass that there were many cities built anew, and there were many
old
cities repaired.
And
there were many highways cast up, and many roads made, which led from
c
ity to
city, and from land to land, and from place to place.
And thus
passed away the twenty and eighth year, and the people had continual
peace.
16
Journal
of Discourses
, Vol.
13:176.
17
Journal
of Discourses
, Vol.
19:97.
18
Ibid.
6
But
it came
to pass in the twenty and ninth year there began to be some
disputings
among the people; and some
were
lifted up unto pride and boastings
because
of their exceedingly great riches, yea, even unto great persecutions;
For
there were many merchants in the land, and also many lawyers, and
many
officers
.
And the
people began to be distinguished by ranks, ac
cording
to their riches
and
their chances for learning; yea, some were ignorant because of their poverty,
and
others did receive great learning because of their riches.
19
These
verses and President Young’s comments are both made against a backdrop of
improv
ed
transportation (“many highways” in the Book of Mormon; new railroad
among
the early Saints) and they highlight some accompanying downside risks:
decreased
emphasis on industry, increased dependence on trade and a resultant
outsized
service sector (“many
”
merchants, lawyers, and officers). More recently,
Elder
L. Tom Perry echoes these sentiments, clarifying, softening and applying them
to our
modern world.
It is
all right to be a doctor, lawyer, merchant, or chief, or homemaker,
but do
not
allow our so
ciety to
shift entirely into service
-
oriented
occupations
. Man
cannot
exist on
service only. The
majority
of our
efforts must be directed toward taking the
raw
materials the Lord has blessed his children with in such abundance and
fashioning
this material
into
something productive for the use of mankind.
20
Elder
Perry says “it is alright”
for
individuals
to
pursue such a service
-
oriented
profession
(
the
exception
),
however, a proper balance is vital, where service
professionals
(educators, healthcare profes
sionals,
lawyers, bankers, financial
advisors,
etc.) complement and support rather than overwhelm the productive base
of
society, where the majority of efforts should be focused (
the
rule
).
The
chart
below
illustrates
the importance of having proper balance among an
economy’s
sectors. Notice that manufacturing and agriculture (in the United States)
both
have multiplier effects of greater than one dollar. For example, this means
that
for
every dollar of GDP
produced
by manufacturing there is an additional $1.48 of
economic
benefit to society. On the other hand, each service sector listed above has
a
multiplier effect of less than one dollar, meaning there is much less economic
benefit
per dollar of GDP derive
d in
those sectors. These data clearly support Elder
Perry’s
assertion that the majority of society’s efforts should be directed toward
production.
Now, in
our complex, diverse, and large interconnected world you may wonder what
you or
anyone can do to hel
p
restore productive work to its proper stature in the
American
economy. Yet, it is the opinion of this author that the answers to such
complex
policy questions and problems can be found in the simple injunction to
“keep
the commandments” that we may “pros
per in
the land of promise.”
21
Doing
so
will
give us the wisdom and inspiration to act in our best long
-
term
interest as
individuals,
business enterprises, communities, and as a nation.
19
3 Nephi
6:7
-
12.
20
L. Tom
Perry, “Brigham Young, Prophet of God,” August 6, 1989 (emphasis added).
21
See 1
Nephi 4:14.
Chapter
1
–
True
Wealth
7
Four
Reasons for Studying Production and Operations Management
As we
study
production and operations management we become more useful and
productive
members of society
—
and
better Latter
-
day
Saints
—
no
matter our
chosen
profession. We recognize and appreciate the source of true wealth,
regardless
of what our career plans may
be. To
that end, we’ll discuss four specific
reasons
why Latter
-
day
Saints should study and appreciate production and
operations
management: (1) for spiritual health, (2) for employment, (3) for freedom
and
survival, and (4) to build Zion.
Produce
for Spir
itual
Health
While
it’s true that some can “make [themselves] rich from speculating,” doing so,
according
to Brigham Young, brings attendant risks because of its demoralizing and
ruinous
effect on communities and nations. On the other hand, “good hard wor
k”
will
make for “a healthy, wealthy, and happy people.” Indeed,
President
Benson
taught
that
“There
are blessings in being close to the soil, in raising your own food,
even if
it is only a garden in your yard and a fruit tree or two.”
22
A
conceptual view
of
these two extremes
—
speculating
versus working with the soil
(farming)
—
can be
found in the framework below that suggests how easy or difficult
it
may be
to
remain spiritually grounded when engaged in different kinds of money
-
making
activities. But what i
f we
cannot or choose not to make money “being close
to the
soil?” Does it mean we are less righteous than those who do? Of course not,
23
but we
may be more susceptible to false doctrines (like “gain is godliness”
24
) and
22
Teachings
of Ezra Taft Benson
, pg.
474.
23
In an
address to the Church Facilities Personnel in 1969 President David O. McKay
stated that in our
post
-
morta
lity PPI
with the Lord He “will have no interest in how you earned your living, but if
you
were
honest in all your dealings.”
24
See 1
Timothy 6:5.
8
spirit
-
numbing
influences that exist
in
some
workplace
s
. The
intent of this
framework,
therefore, is to heighten an awareness of these susceptibilities to help
individuals
remain grounded
—
“close
to the soil”
—
while
living in our modern world
and
working in professions which can tend to pull us
in a
worldly direction.
The
Book of Mormon and the teachings of latter
-
day
prophets make it abundantly
clear
that creative and productive work will help us gain greater spirituality. Below
is a
sampling of teachings which can be found in the Book of Mo
rmon
that focus on
being
industrious or working or laboring with one’s hands.
Nephi
“did cause [his] people to be industrious, and to labor with their hands.”
25
King
Benjamin did “[labor] with [his] own hands that [he] might serve [his
people],
and that [th
ey]
should not be laden with taxes...”
26
Alma the
elder “commanded...that the priests whom he had ordained should
labor
with their own hands for their support.”
27
Contrast
Alma the elder with Nehor “who [declared] unto the people that every
priest
and teacher ou
ght to
become popular; and they ought not to labor with their
hands,
but that they ought to be supported by the people.”
28
The
converted Lamanites would rather “labor abundantly with their hands”
than
“spend their days in idleness.”
29
Alma the
younger “labor
ed...with
[his] own hands for [his] support,
notwithstanding
[his] many travels round about the land to declare the word of God
unto
[his] people.
30
Why
does the Book of Mormon contain these many references to working with our
hands?
Knowing that Mormon had p
rophetic
vision into our time and could see that
so few
in our society would need to work with our hands for survival, why would he
include
such references
—
for us?
The context of some of these passages goes beyond
25
2 Nephi
5:17
26
Mosiah
2:14
27
Mosiah
18:24
28
Alma 1:3
29
Alma
24:18
30
Alma
30:32
Chapter
1
–
True
Wealth
9
laborers
in the kingdom but also has refer
ence to
day
-
to
-
day
life. Why is this
important
to us now? Perhaps we’ll never know the complete reasoning behind their
inclusion,
but it should come as no surprise that similar teachings have been echoed
by our
latter
-
day
prophets and apostles.
In the
Apri
l 1998
General Conference Elder Neal A. Maxwell stated that “work is
always
a spiritual necessity even if, for some, work is not an economic necessity.”
31
More
recently, at the October 2008 General Relief Society meeting, President Deiter
F.
Uchtdorf stated
that
“The desire to create is one of the deepest yearnings of the
human
soul,” adding “we each have an inherent wish to create something that did
not
exist before.”
32
President
Uchtdorf subsequently quoted President Brigham
Young
as follows:
There is
a gr
eat work
for the Saints to do. Progress, and improve upon and make
beautiful
everything around you. Cultivate the earth, and cultivate your minds.
Build
cities, adorn your habitations, make gardens, orchards, and vineyards, and
render
the earth so pleasant
that
when you look upon your labors you may do so
with
pleasure, and that angels may delight to come and visit your beautiful
locations.
In the meantime continually seek to adorn your minds with all the graces
of the
Spirit of Christ.
33
Clear
l
y the
Book o
f
Mormon and latter
-
day
prophets and apostles consistently teach
that
being closely connected to the production of physical, tangible items helps us
become
and remain spiritually grounded.
Produce
for Employment
In
1858, while the Saints were largely left
to
their own devices to survive in the barren
West,
Brigham Young made the following statement (or prophecy).
We want
men to labour in every mechanical pursuit that they can; for I believe
that the
time will come when we shall have to depend upon our own r
esources;
and
I pray
the Lord to so hedge up the way and shut down the gate, that we may be
compelled
to depend upon our own manufacturing for the comforts of life.
34
Has the
Lord already “hedge[d] up the way and shut down the gate” to compel the
Saints
to
depend
upon their own manufacturing? In other words, is this a prophecy
that
has already been fulfilled or is it yet to be fulfilled? Interestingly, within
10 years
of this
prophecy the continental railroad was completed and the Saints, from that
time to
the
present, have had much easier access to goods manufactured outside of
their
western settlements. I think it’s safe to say that this prophecy has not yet
been
fulfilled.
Might we, in the future, see a number of forces at work
—
trade
deficits,
ever
-
changi
ng
currency exchange rates (a weakening dollar), protectionist policies,
high
transportation costs, etc.
—
that
will “hedge up the way and shut down the gate,
31
Neal A.
Maxwell, “Put Your Shoulder to the Wheel,” Priesthood Session, April 1998
General
Conference.
32
Deiter
F. Uchtdorf, “Happiness, Your Heritage,” General Relief Society Meeting,
October 2008.
33
Ibid.
34
Journal
of Discourses
, Vol.
7:67
10
that we
may be compelled to depend upon our own manufacturing for the comforts
of
life”?
If such
co
mpulsion
is forthcoming, the time may come where a greater portion of
the
U.S. population will be working in manufacturing industries versus financial or
other
service
-
based
industries. Indeed, “In the long run, a nation enjoys in the form
of
goods and ser
vices
only what it produces.”
35
Produce
for Freedom and Survival
At
Brigham Young University in 1989 Elder L. Tom Perry spoke on the importance
of
manufacturing industries and how they relate to our independence (survival) as
a
nation.
We
cannot allow all o
f our
basic industries to go to foreign shores and still
remain
independent and free. We must retain our ability to use our hands and our
heads to
fashion and produce finished goods required for our wants and our
needs....
We need
to experience the fulfillmen
t that
comes from producing a product
fashioned
after the labor of our own hands
. This
is an essential part of our education,
along
with the preparation for our chosen professions.”
36
As he
stated, not only should we have a producer’s mindset in our
occupations,
it
should
also be active in our home life. As members of the Church we often hear
about
the need to store food and funds in case of a rainy day, to buy a modest home
that we
can quickly pay off and to avoid consumer debt. Here’s a common examp
le
of such
teaching.
The
revelation to
produce
and
store food may be as essential to our temporal
welfare
today as boarding the ark was to the people in the days of Noah.
37
It’s
particularly interesting that in this quote President Benson specifically menti
ons
the oft
-
forgotten
need to
produce
and not
merely store food. Again, the essential
quality
of being producers should permeate our lives at home as well as in the
workplace
so that we can “experience the fulfillment that comes from producing
[something]
fashioned
after the labor of our own hands.” The degree of satisfaction
and
fulfillment of such activities
—
both on
a personal or family level (in the home)
or in
the workplace
—
cannot
be overstated.
Produce
to Bring forth Zion
Finally,
being producers plays
a
critical role in the bringing forth of Zion. When we
examine
the Church and its latter
-
day
mission, we, as members, are instructed to
“seek
to bring forth and establish the cause of Zion”
38
such
that “the church may
stand
independent above all other crea
tures
beneath the celestial world.”
39
How can
35
Teachings
of
Ezra
Taft Benson
, pg.
633.
36
L. Tom
Perry, “Brigham Young, Prophet of God,” August 6, 1989 (emphasis added).
37
Teachings
of Ezra Taft Benson
, pg.
266 (emphasis added).
38
Doctrine
and Covenants 6:6, 11:6, 12:6
39
Doctrine
and Covenants 78:14
Chapter
1
–
True
Wealth
11
we
become independent unless we have a greater portion of our people with the
skills
to be profitable producers?
This
question points to another significant reason why we should study production
and
operations
management:
to help the Church stand independent as we strive to
bring
forth Zion. If the time comes where the nation cannot stand completely
independent
then it will be even that much more important for the Church to be
able to
do so. Hence, the teachers
of
production and operations management at
BYU
-
Idaho
have an obligation to follow this counsel from Brigham Young.
It is
the duty of the true minister of Christ to instruct the people of God how to
get
their food today, and to teach them by precept and ex
ample
how to become an
independent
nation. How long shall we have the privilege of sending to New York,
St.
Louis, or other places to buy our goods? Babylon will surely fall. It may be
said
that we
shall always be poor without commerce. [But] we shall alw
ays be
poor with
it,
unless we command it; and unless we can do this, we are better without it.
Instead
of
sending our wealth abroad to purchase artificials, why not try to make them
ourselves,
or do without them?...This home industry should be persevered
in from
year to
year with the view to our ultimate independence of a foreign market. This is
our
duty.
40
Finally,
we have these thoughts from President Hinckley.
There is
no substitute under the heavens for productive labor. It is the process
by which
dream
s become
realities. It is the process by which idle visions become
dynamic
achievements....It is stretching our minds and utilizing the skills of our
hands
that lift us from mediocrity...We cannot deny the need for work with skilled
hands
and educated minds if
we are
to grow and prosper individually and if the
nation
is to stand tall before the world.”
41
Chapter
Summary
In this
chapter we have endeavored to help students recognize that true wealth
comes
from the skill to produce from the elements. With this reco
gnition
comes a
further
hope that students will (1) become and remain spiritually grounded, no
matter
their career path, (2) obtain knowledge and skills in the areas of production
and
operations management that will improve their employability and professi
onal
effectiveness,
no matter their area of business emphasis, (3) become better
producers
at home in order to live a happier and more secure life, and (4) be better
prepared
to help in the great latter
-
day
work of bringing forth Zion.
Preview
of Book Stru
cture
The
subsequent chapters of this book are divided into three sections: (1) Competing
with
Operations, (2) Planning and Controlling Operations, and (3) Linking Supply
Chains.
40
Journal
of Di
scourses
, Vol.
11:134.
41
Gordon
B. Hinckley, “This I Believe,” BYU Fireside Address, March 1, 1992.
12
x
Chapters
2 through 6 deal with the three key components of value
—
responsiven
ess,
cost, and quality
—
and how
they contribute to successful
operations
strategies.
x
Chapters
7 through 11 cover the processes that are part of a typical
production
and operations planning and control system.
x
Finally,
chapters 12 and 13 discuss how to eff
ectively
manage upstream and
downstream
supply chain relationships
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